New user questions - upgrading your browser

Protect your computer and ILS account

E-Mail instructions

Mail attachments

Operating systems and Internet?

Speed? How fast is fast?

What is FTP? What does it do for me?

Web sites and monitor resolution

56K modems and digital lines

High Speed connections 

New user questions


You see this, you are on-line! If this is your first trip to the World Wide Web, here is a couple of tips:
Learn to understand the different programs of your Internet connection:

1.) With a dialup service, you use a connection program to get on-line, in Windows "Dial-up Networking". This program makes the connection to the Internet*, keep you there and disconnects you when you so wish.
If you are on our Broadband Services, the connection comes on when you power up your computer.
2.) you use a browser to see documents on the World Wide Web*. Internet Explorer (Windows), Safari (Mac) and Mozilla Firefox (Windows, Mac, Linux) are browsers.
3.) you use an e-mail program to send and receive mail. Windows Mail (Windows Vista), Mac Mail (Mac) are e-mail programs, so are Mozilla Thunderbird (Windows, Mac, Linux), Outlook Express (Windows XP).

* "The Internet" and "The Word Wibe Web" are not the same thing.
The World Wide Web (www, the Web, etc.) is one of the services available on the Internet.

To enjoy the Internet most, try this order of priorities:
1.) Learn to browse the Web
2.) Learn to send and receive e-mail
3.) Learn how to get software from web sites, start by upgrading your browser
4.) More software: learn how to download and install zip files
5.) Learn Newsgroups, FTP, Ping, Chat etc.

Browsing or surfing the Net means hitting hypertext links. They can be underlined words or graphics. You can tell that your cursor is sitting on a link when it turns into a hand. You can see on the bottom bar of your browser where the link will take you. You don't have to close the previous document.
You can go to a web site that you know by typing the URL (e.g. http://www.ils.net/) into the window on the upper tool bar. To go to the previous page or site, click the back arrow. To go home (www.ils.net) hit home. Browsing is essential since the Web is not a database. You find that Web searches, such as Yahoo or Google, can only retrieve limited results. The real discoveries on the Web are made by finding links from one web site to another.
In the beginning, use Yahoo or Google to get started, then surf on randomly. You'll get the feel of the Web.

Do I have to remember all web sites?

No. When you have landed a web site that you like, click "Bookmarks" (Mozilla Firefox, Safari) or "Favorites" (Explorer). Build up a collection of web sites that you want to visit on a regular basis.

Upgrading your browser

Your Windows 95/98/ME/2000/XP/Vista comes with the Internet Explorer browser. There are several versions of the Explorer, Win95 A has the primitive IE 1.0, Windows 95 B comes with IE 3.0, which has full browser capabilities. Windows 98 comes with IE 4.0, known to have several problems and should be upgraded to the latest IE or Mozilla.
. Windows 98 Second Edition and Windows ME have IE 5.0 but need updates installed from Microsoft. WIndows XP has Explorer version 6.0. but also needs updates. Vista comes with version 7.0 where the controls are quite different from the earlier IE's.

Internet Explorer is part of your Windows, and you get upgrades from Microsoft. In Explorer, Tools > Windows Update.

Downloading a new browser from Mozilla:

1.)Go to http://www.mozilla.com/
2.) Read the instructions
3.) Double click the Firefox link
4.) Your old browser prompts you to OPEN or SAVE the file, select SAVE
5.) Using the same window, select the directory on your hard drive
6.) pay attention to the file name and the directory
7.) Wait till the downloading is complete
8.) Close the old browser, start My Computer, find the file
9.) Double click the downloaded file and it begins to intall itself

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Protect your computer and ILS account


The Internet is not a safe environment. Most computer crimes are carried out using a false identity on the net. For this reason, the owner of the ILS account is obligated to keep username and password within the household.
The owner of the account if responsible of all behaviour and transactions made through the account. With your username-password combination captured, the owner will be held legally and financially liable.
See Terms and Conditions.
If you even suspect that somebody might in possession of your password, call ILS immediately to have your password changed.
The common hacker method of gaining your identity and contents of your computer is exporting a trojan inside an email attachment into your system. Use extreme care in handling attachments. See Email attachments in this document.

Don't be a target

A computer idling on the Internet is a world wide target for hackers who want to practice their skills. Especially, if the computer advertises its existance by regularly pinging or mail-checking an outside server, the hacker is invited to start port scanning, IP spoofing, mail port sniffing, flood pinging and other nasty tricks.
Also, Windows operating systems are prone to TCP/IP overflow, if the system is left on the network for a long time. This slows down connection speeds.
For the above reasons, ILS communication servers use timeout for idle connections. When there is no communication from your computer or to your computer in 25 minutes, it will disconnect the session. Dont' rely on this feature, disconnect your connection manually when you are done.

Warn your kids

We protect our network and our users. Our network is tricked to detect illegal transactions, such as port scanning etc. If you know of somebody who would try a hacker program on our network, advise him/her to give up the idea before its too late. The last guy who tried something like that was featured in the front section of the Sun newspaper.

Virus Protection

Everybody who connects to the Internet with Microsoft Windows operating systems should have an anti-virus scanner installed. These are typically shareware programs available for free 30-day period and registered for modest cost.

Most common are Norton, McAffee or AVG.
The late versions of virus scanners are meant for high speed connections and take huge amounts of bandwidth to upgrade their databases and are not suitable for dialup use. These programs are very heavy on computers, require lots of RAM and CPU speed and slow down even the fastest machine.
A good working light Virus scanner is the free version of AVG, available at http://free.grisoft.com. We recommend this one for dialup users and those you decide that they don't need massive protection packages and prefer more system and network speed. Mac and Linux users don't need Virus scanners.
Note, that virus scanners need to be updated regularly. However, unless you download and install new programs all the time, it may not be necessary to run a Virus scanner constantly taking memory and other resources. Always download your files into the one folder (directory), and scan this folder as soon as you added something there.
Don't overestimateb> the capabilities of Virus scanners. It does not know what the is coming in the mail tomorrow. Also, virus scanner cannot protect the machine against user stupidity; whoever is on the keyboard can delete and modify files at will.

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E-Mail Instructions


ILS provides you with access to the free Internet Mail service. The Internet Mail system is operated by hundreds of thousands of mail server providers around the world, has no user fees, no standards, no delivery quarantees. When you subscribe to an Internet connection through ILS, you get free use of our mail servers, the Incoming POP3 server mail.ils.net and the Outgoing SMTP Mail Server with the same name: mail.ils.net.

There are common world wide problems with the Internet Mail system. As you may have seen in news, governments of different countries are trying to find a system to stop the abuse of this system - junk mail or "spam". The volume filtered spam in July 2007 reached 98%. This means that only 2 out of 100 emails floating on the backbone lines of the Internet were legimate emails. The large spam attacks force the providers to raise their filtering thresholds which causes delays and other problems.
As mentioned, use of the ILS mail servers is free, but there are other free mail services that you may want to use: Hotmail, Qmail, YahooMail, all work well with connectivity through ILS. If you decide a mail service other than ILS, please notify accounts@ils.net of your non-ILS email address, so you keep receiving your invoices and other important notices from ILS.

ILS WebMail

The easiest way to access your ILS mail account is through our home page. Start Internet Explorer, go to http://www.ils.net/ and click the MAIL button on the upper left corner. You come to the login page. Type in your username, no, not email address, just username. In lower case letters, no spaces or extra characters. Then the password.

The ILS webmail window opens up. On the left you see the different folders, the first one being INBOX. WebMail opens in INBOX. In middle of the window, you see messages that have arrived for you.

To read a message, click on the message itself. To get back to the INBOX, click "Message list". Mark messages by checking the little box in front of them, from the right click "Delete" to move the to the Trash folder. Note that the Trash folder is not self cleaning. Go there often, click Toggle All, and Delete to empty this folder.

If there are no messages, it says "this folder is empty".

To send a mail: click compose, a new window opens up. Easy. Type in the receivers email address in the To: field, add a subject then the message itself to the text area. When you are done, click "Send".

Deleted messages are not really deleted. They are stored in the "Trash" folder, just in case you change your mind. Keep the Trash and other folders organized. Delete all unwanted mail from your folders as often as possible.

The Webmail is great for anybody who gets one or two messages a day, mostly text based mail. If you want send and receive attachments, and deal with a large number of messages, you should use a mail program installed in your computer (see below).

Note that the mail folders are in our server, not in your computer. Below each message, you have the option "to download this as a file" to your own computer. This is very important, the mail folders are for temporary keeping only. ILS takes no responsibility of mail left in the ILS mail server.

You can access your ILS Webmail from anywhere, any computer that is connected to the Internet and has a working modern web browser in it.

Other mail programs
The ILS email service works with any SMTP/POP3 email program, such as WIndows Mail, Outlook Express, Mac Mail, Mozilla Thunderbird.
Settings for all mail programs are the same. In order to receive and send mail, your mail program has to know the following:

1.) your username
2.) your email address (username@ils.net)
3.) your reply address (usually same as your email address)
4.) your password ( same as your dial-up password)
5.) your outgoing (SMTP) server: mail.ils.net
6.) your incoming (POP3) server: mail.ils.net

Don't send mail to yourself. It is also called shooting yourself in the foot. You automatically get copies of your out-going mail in your out -box.
E-mail is not 100% reliable, though more reliable than fax and as reliable as "snail mail". For this reason create very important mail in your word processor, save the file, copy the text through your Windows clipboard to the e-mail program's new message window.
You can send files other than e-mail messages using the "attachment" feature. Send only one attachment at the time. In your settings, got to "sending mail", turn on "Immediate Send" feature on. The "queue" command in your new message window turns into "se nd".

Typical Mail Problems
Illegal address: you have sent a message, suddenly your mail program cannot connect to the mail server, mail.ils.net. From Mailbox select Out and you see a Q in front of the message you just tried to send.
There is something wrong with this e-mail message address.
Open the message, clipboard the text to notepad, delete the message. Find out what the correct address is, send a new message, clipboarding the text from your notepad file.

Spam - junk mail
Just like your road side mail box, your email box gets junk mail - also called SPAM. ILS mail servers have multiple protection filters in place, but just like all other domains, ils.net gets its share of spam. Spammers collect email addresses from a number of sources, main method is cookies on web sites that you visit.
Many of these operators avoid the "blackhole" filtering systems by starting a new domain just about every day.
Mail programs and mail checkers that have the Mail Preview feature are a handy way to deal with spam. These programs display your server (mail.ils.net) mailbox contents before downloading all mail to your computer's mail program.
The preview allows you to delete unwanted mail and attachments.
You'll find two handy programs at ILS Upgrade to deal with spam: ERemove is a mail checker, allows you to preview and delete mail. Mail Warrior is a full mail client, fast, efficient, yet has more useful features than many main stream programs.
You configure these programs the same way as your original mail program. They need to know your name, username (userID), email address and your mail servers. POP3 mail server is mail.ils.net, SMTP is also mail.ils.net.
Install these programs in their own, separate folders on your hard drive, not your Desktop, root or Windows directory.

Note that there are restrictions regarding the ILS email service. Plese see Terms and Conditions of your ILS account.

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Mail Attachments


E-mail attachments have become very popular over the Internet. While the unix operating system and multiple firewalls protect the network servers, dial-up users are in many cases experiencing surprising problems.
An e-mail attachment is maybe the most dangerous function on the Net. Open your mail program, check mail and megabytes of programs begin to load into your system. Depending on the mail program, there is really no way of knowing what it is or what will it do.
Email attachments are the main media for virus and trojan imports, such as Back Orifice and NetBus. This programs are mini-servers, that allow the hacker to remotely control your computer.
To send an attachment . . .
The attachment function can be very useful: send a regular e-mail to the receiver. Tell him or her "I am going to send you a file (filename with the extension, explanation of the file) as an attachment, if it is OK?". This way the receiver can reply and get ready to handle the incoming file.
There is no need to send popular Internet programs. Just advise your friend where you have found the program.
You can also send multiple attachments efficiently and politely. Use WinZip to compress the files into one .zip file, and send that with instructions.
To receive an attachment . . .
If your mail program begins to download a file once you have clicked "check mail", let it continue, keep watching the file names. The file or files land by default into directory. Once it is there, go to the directory and verify what has happened.
If you did not ask for these files to be inserted into your computer, delete them right away. Empty your recycle bin. Don’t reply to the message but start a new message. Ask the sender why he is sending files into your computer. Run your Virus scanner.
Dont' trust the incoming files just because they came from somebody you know. Where did he or she get them from?

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Operating systems and the Internet?


The most popular Microsoft operating systems today are Windows Vista and XP.
The new Vista is in its early stages, requires a very fast computer with lots of RAM memory. Vista involves complicated security features and more mouse clicks for basic settings. The network settings are now under Control Panel > Network and Sharing Center > Manage Network Connections. There are now two TCP protocols, configure "Internet Protocol Version 4 (TCPIPv4).
If you want - at your own risk - to make your Vista a little less paranoid, Start > Run > MSCONFIG > Tools > Disable UAC (reboot), also, in Internet Settings, lower the security level and turn the Firewall off.
There is no more Outlook. The mail program is now called Windows Mail. Set it up as did Outlook Express.
Keep your Vista well upgraded online through Internet Explorer > Tools > Windows Update.
All ILS services work with XP. When using your Windows XP Home/Professional with most Internet services, have it upgraded to Service Pack 2, and then, from Control Panel, turn Firewall off.

The older Windows 95/98/ME have built-in features that let you create your Internet setup. It dials, connects and operates very reliably with Internet software.There are different versions of Win95. The newer "B" version comes with Internet Explorer 3.0 as part of the system.
There are two versions of Windows 98. The original 98 comes with a very fragile Explorer 4.0 and the hacker-friendly Outlook Express. The 98 Second Edition version comes with Explorer 5.0, which also should be updated to a newer version.
To see which version you have, got to Control Panel, double-click "System". Under "System:" is says, Microsoft Windows 95, the a serial number. If the last digit is "B" you have version B.

Windows NT 4.0/ 2000/XP interface is similar to Win95/98/ME, but the operating system is totally different. In the original NT Dial up Networking is different, but in 2000/XP similar to Windows ME. Consult the documentation.
To learn more, surf to Microsoft.

The aging Windows 3.1 is an outdated operating system but can be used for Internet connection.
Support for Win 3.1 Internet products is quickly dropping and we recommend switching to newer versions.
Designed before the days of Internet, the winsock.dll file is not part of the operating system. ILS has software needed for Win3.1, it requires at least a 486 and 8 megabytes of RAM.

Unix and Unix-like systems: Mac OS X , Linux

Lately more and more ILS users are switching to Mac computers, and all our new documentation will include instructions for Mac OS X. Mac computers are easily connected to the Internet. Mac OS X (BSD Unix under the skin) computers are fast, easier to use than Windows Vista and much less prone to get viruses and trojans. We strongly recommend Mac especially for our new Broadband services.
In Mac OS X, you find network settings from Finder > System Preferences > Network.
The Broadband connection (ethernet cable to the computer) static IP and other network information goes to:
Finder > System Preferences > Network > Built-in-Ethernet.
If you are coming from the Windows environment, the terminology is somewhat different: Control Panel is System Preferences, Gateway is Router, LAN is Built-in-Ethernet, Wireless is Airport.
Built-in web browser is Safari, but Mozilla Firefox for Mac seems to be a little more versatile. Mail program is simply Mail.
The older Mac operating systems come with MacTCP, newer with TCP/IP programs. Both allow the user to configure the PPP dial-up connection.
ILS provides Mac users with basic network information.
Once your Mac is running on the net, all the advice and software is available to you at Mac web sites.

The Internet is a UNIX network, and Unix/Unix variant operating systems are superior in handling TCP/IP operations. The most available and supported Unix for small systems is Linux, which will along its server capabilities provide faster connections than Windows 95/98/ME/2000/XP/Vista.

However, make no mistake, Linux should not be thought as a Windows replacement. It's newly-found user friendliness , easy-to-use desktop managers like KDE and Gnome can give you an easy start, but the true power lies in the vast Unix environment under the various windowing systems. This is an operating system for those who really know or want to learn computing.
Our recommended Linux distributions are RedHat and Mandriva.
ILS services are also compatiple for other Unix systems, i.e. Solaris, Free BSD.

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Speed? How fast is the connection


The Internet is a shared world wide network and its data throughput speed depends on a number of factors, mostly on the volume of traffic any given moment. There are no standards for bandwidth, usage of bandwidth or equipment, so speed from different sites varies at all times.

Common misunderstanding is that the Internet comes to your computer from the server of your provider. The provider only acts as a gateway to different bandwidth backbone lines that connect different quality servers around the world.

The conditions, routing etc. on the Internet change every second, so does the speed. Traffic through the milllions of servers and routers has its rush hours, jams and speedy moments. Some web sites are constantly busy for various reasons.
A major network crash in Japan can slow down the connections in Pefferlaw.

For this reason, data transfer rates over the Internet cannot be measured or compared in a reliable manner. However, your connection to your provider can measured rather well.

The busiest and slowest time on the Internet is 8pm-10pm, Monday night being the worst.

Your computer - bottleneck? Your own computer can also be your bottleneck. In testing the new Broadband service, a computer that averaged download speeds of 8.9 megabits per second slowed down to 3.5 Mbs when all pre-installed real-time virus and spyware scanners, various automated updates and firewalls were turned on.
If speed is important, the end user has an option to turn off these features and operate virus scanning and other maintanence features manually when needed. The other way is to use an operating system that does need this kind of heavy protection.
If you are on dialup, this otherwise very useful service becomes nearly unusable if these features - meant for high speed connections - are turned on. A very usable light virus scanner is the AVG free version available at http://free.grisoft.com/
The Community Broadband can provide speeds that still can be considered exotic even for corporate connections. Not all network cards and switches are designed for this kind of speed. Many home network routers, designed for DSL or TV cable, cannot route at the same speed the feed is coming from the Community Broadband device. ILS continues to test various equipment for the broadband service. Stay tuned for these pages for recommendations.

Local is faster than remote

The ILS Community Broadband Services take advantage of the massive ILS fibre backbone and the growing ultra modern wireless infrastructure built by South Shore Community Broadband for Georgina. This makes it possible for ILS end users to connect directly to the Internet backbone at very high speeds from very short distances.
For a long time the closest Internet backbone was in Newmarket, you now have it places like Belhaven, Baldwin, Pefferlaw, Sutton, Keswick, Jackson's Point.

Large national providers collect users through their remote DSL slams, TV cable routers, modem pools, hubs, routers to entry points in larger centres.
Local providers are more direct and connect you to the Internet in their premises in the same community.
Every time you hit a link in your web browser, your Windows will ask your provider's DNS server for an instruction. If the DNS server is close to you, you will be faster.

That is why ILS, with its high bandwidth backbone lines, is by far faster than any other provider offering Internet connections in our region.

Broadband speeds

The Broadband 900 Wide is a symmetric service, up and down max speeds are 3 megabits per second, and is highly usable for VPN and VoIP. The Braodband 240 WiFi is available in limited areas, and speeds over 12 megabits (record peak tested is 24.02 Mbs) per second are possible with this service in ideal circumstances.

Like all other Internet connections, the end user top speed depends on location and equipment. Speeds are highest close to the Community Broadband gateways in several locations, but even towards the edge of the service area typically higher than the highest advertized speeds of older high speed technologies such as DSL and TV cable.

The Community Broadband has new services and more resources coming up. While already blazing fast, the speeds will continue to increase in the coming months and years.

If you really need to know ...

If you are seriously concerned about the speed of your connection, there is some homework to do:
Learn to read the speed reading right. Most web browsers report the download speed in kilobytes per second. However, the standard measurement for network throughput is bits, kilobits or megabits per second. one byte is eight bits. one kilobyte is 1024 bytes. ILS and all other providers report their max connection speeds in Megabits or kilobits per second, not kilobytes.
Learn how a TCP/IP transfer rates multiply when bandwidth is increased. One computer on a 56K connection, four computers on 128K connection. Which computer will transfer data faster?
Learn to use an FTP program to REALLY see how much data goes through your modem during a given time.
You should also use a Ping (Win XP: c:\windows\system32\ping.exe) utility program, send packets to different servers on the Internet and observe the latency that is reported to you in milliseconds.
Note also, that your Win95/98/XP has a built-in traceroute program (tracert.exe). This shows the full route to a given destination on the Net and reports connection times between the different servers and routers.
Also, understand the relation of compressed data and your download speed. A compressed file, such as .exe or .jpg will download 10-15% slower than an non-compressed data file such as .txt or .bmp.

How to test

So-called speed testing web sites only measure the speed that your connection had going through the Internet to their server through all the traffic, routers and hubs. The results vary at all times and have no idea what your real last mile speed is.
If you want to do a more realistic speed test of your connection, here is how: install an ftp program (WS FTP is available at the ILS Upgrade site). When you know how to use it, onnect to ftp.sscbb.net. The speed test files 1megabyte, 10megabytes and 100megabytes are non-compressed text. For Windows, we recommend WS FTP, for Linux and Mac, Gftp as a download FTP application.

Dialup Line Speed

Windows 95/98/NT/2000/XP reports the LINE SPEED (DTE speed) when you connect. This feature in Windows attempts to measure the speed your computer talks to the serial interfaces that host the modems. This information is not coming from ILS servers, it is generated by your own computer before any server connections are made.

Typical line speeds:
Windows 95 with 33.6 modem57600 or 115200
Windows 98 or XP with 33.6 modem31200 or 33 600
Windows 98/NT/2000/XP with 56K/v90 modem44 000, 48 000, 49 333

This information is not very consistent and does not tell you how many bits and bytes will go through your modem when it begins to talk to a remote server.
The line speed is only good for determining phone line conditions. Anything above 28800 is acceptable, but speeds less than that usually mean that there is static noise on the phone line.

If your indicated line speed is less than 28 800, and packets need consistently more than 200 milliseconds to make the round trip to ILS, you might want to have Bell clean your phone line from static noise. They can do this remotely.
Better modems, such as USR v90, have sophisticated hardware features to deal with phone line conditions. Cheap no-name Winmodems lack these features and perform poorly.

In rural areas, line quality is typically very bad. However, you will get surprisingly good results using a good hardware modem. We recommend USR 56K Performance Pro which is worth every penny for anybody requiring a good dialup connection.

Web browsers are slower for downloading files than FTP.
Note, that Mozilla and CuteFTP measure the transfer rate in Kilobytes per second (one byte = 8 bits). To understand network speeds, you must be aware whether you are looking at kilobits or kilobytes.

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What is FTP?


File Transfer Protocol FTP is the die hard program that was used on the Internet before the World Wide Web (webpages) existed.. It is the still most efficient and accurate way to transfer files over the Internet. It is ideal for speed testing your connection, managing web sites and downloading software. It is also more reliable than Mail attachments for sending any large files. It is much faster than any web browser for downloading.

Windows 95/98/NT/2000/XP/Vista come with a built-in unix-style FTP program, c:\windows\system32\ftp.exe. If you have lost your browser, you can connect to ILS Upgrade with this program and download a new browser.

There are easier FTP programs, such as WS FTP (Windows) and CuteFTP (Windows, Mac) and Gftp (Mac, Linux). With your FTP program, make a new, anonymous connection to ftp.ils.net.
Name site label ILS, Host Address is ftp.ils.net, the remote directory /pub. Choose a file, download it to your computer. Watch how fast the file downloads!

Managing your web site

If you have a web site with ILS, set the Host Address to www.ils.net. Now your own username and password are required, and once they have been authenticated, the server directs to your own personal web space. Now you can upload and download files to your site.

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Web looks better with higher resolution


I saw this Web site displayed at the ILS office in Newmarket. Why does it not look the same at home?
The graphics and text are designed to align with a Super VGA monitor at least 800x600 resolution or the regular 640x480 VGA resolutions. All new monitors and video cards support the SVGAs feature, but often computers straight from the store are configured to display 640x480.
The ILS web site, and most web sites are better viewed with at least SVGA (800x600) or higher.
To change this in Windows 98/XP, got to Control Panel > Display > Settings and choose the higher resolution. Also, you want to make sure that your color settings are 256 colors or better.

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Dialup Prime Time usage


Your ILS dialup account gives you unlimited hours on the Internet. However, as all our promotional material points out, prime time usage is regulated:

All users of the network are requested to divide their prime-time (7.30 p.m. - 11.30 p.m.) usage to 2-3 HOUR sessions with at least TEN MINUTE BREAKS in between.
This regulation is enforced, when necessary, first by disconnecting your session and by SUSPENDING your account temporarily or permanently.
Please regulate your prime time usage so that you and others on the network have access to the service at all times.

Outside the prime time, you can stay on as long as you like, without using programs that create artificial contact with the receiving modem. Please see Terms and Conditions.

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56 modems


We are pleased to announce all ILS receiving modems are the fastest Lucent 56K v90 modems. These modems get their connection directly from digital PRI wires, no traditional phone lines are needed.
Most phone lines in the Georgina and Newmarket areas now allow the 56K operations with good quality 56K/v90 modems. This also involves that the phone line to your house is in top condition. You can tell the v90 connection from the different sound when the modems connect. The line speed for a 56K/v90 connection should be 40 000 - 50 000.
Some areas in Georgina are not digitally served, and 56K modems will operate at 33.6K.
The recommended modem for optimum performance is 3 Com USR Robotics 56K/v90. Hardware flow control modems provide much better speed and reliability than Winmodems.
A large number of modems were shipped with very early 56K drivers, Kflex, X2, and beta v90 code. Make sure your modem has the latest v90 driver. You can get new modem drivers from: http://www.windrivers.com/

What to expect?
In our test runs, a computer equipped with a 3Com US Robotics 56K/v90 modem connected from two locations in Keswick showing line speeds of 45 333 or 50 666, and downloaded compressed data (.exe files) with Mozilla browser consistantly at 5.0K per second or better.

Using FTP and downloading less compressed file formats, the download speed (not line speed) is higher.


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ADSL, wireless


ILS also has a new DSL high speed service for our users. As with dialup services, we are the fastest you can get. From the our home page menu, select High Speed Internet!

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Send your question to: admin@ils.net